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Jim has spent his entire adult life in the automotive industry with 30 of those years on the corner of Broad & Colman Streets in New London at the MJ Sullivan Automotive Corner. Jim's mission as the New Car Sales Manager is to make sure every new vehicle at the dealership is properly equipped, correctly priced, and that every customer gets the best deal possible.
Jim's belief is that The MJ Sullivan brand provides the most professional and courteous experience to every customer, every time by having the lowest prices, highest trade-in values, and the most excellent service department. At MJ Sullivan you'll always see the same familiar faces, and Jim is a testament to that longstanding tradition at the MJ Sullivan Automotive Corner.
Greg, who came to the MJ Sullivan Automotive Corner as a salesman in 1985, is
in charge of vehicle appraisal and maintaining the used car inventory.
Greg believes that every customer should buy at MJ Sullivan for three simple reasons: selection, price and the service you'll receive after the sale. Greg is the guy who will find the right car for you. When it comes to quality, Greg goes above and beyond to ensure that MJ Sullivan customers get just what they're looking for.
Greg is married to his beautiful wife Nadine, and has three children, Joshua, Ryan, and Sara.
Eric has been with the MJ Sullivan Automotive Corner since the summer of 1988. Prior to working at the dealership he had an extensive background in banking.
Eric's responsibilities at the dealership make him one of the most important people you will meet while visiting. As the Finance & Insurance Director, Eric oversees the overall profitability of the dealership. Eric was attracted to the MJ Sullivan Automotive Corner for many of the same reasons its' customers are: honesty, integrity, a friendly atmosphere, and a great environment. Eric has carried those values through his career, and holds his finance and insurance staff responsible for maintaining a friendly, and knowledgeable experience, and designing loan packages specifically for each customer.
During Eric's free-time he enjoys boating and fishing in Vermont as well as Cape Cod, he is happily married to his wife Robin, and has two sons Eric Jr., and Jeff.
Enrico has been at the MJ Sullivan Automotive Corner since July of 2009, but his 20+ years of automotive experience have prepared him well to meet the demands of the MJ Sullivan Automotive Corner's exemplary customer satisfaction standards, and it's zero-tolerance customer loyalty policy.
Enrico's best asset is his honesty, and he strives to answer every question because he truly believes that every customer should know exactly what they are buying and he wants you to make the most informed decision possible. Enrico will follow-up with you post-sale to ensure that the dealership has met all of your expectations, and that you have had the most positive experience possible at MJ Sullivan.
Enrico has one of the most interesting, and entertaining jobs at the dealership. He responds to every customer inquiry by phone or internet, he is responsible for all email marketing, and webpage functionality.
Enrico works with customers locally, and around the country. He has had customers fly in from as far away as Seattle, Washington to purchase a vehicle, and has successfully delivered vehicles around the nation to include Chicago, Alabama, Florida, Nebraska, and Texas to name a few.
In today's automotive market, 95% of customer's shop for a vehicle online before ever setting foot in a dealership, and because of this Enrico's significance to the MJ Sullivan Automotive Corner cannot be understated. His responsibilities are ever-changing, and he always finds himself talking to more and more people.
JJ, a former submarine crew member in the United States Navy, has been in the automotive industry ever since, and joined the MJ Sullivan Automotive Corner 9 years ago.
JJ goes above and beyond in the finance and insurance department to ensure every customer is getting the best financing rates possible. If you're a repeat customer at MJ Sullivan you know this first-hand, and JJ enjoys knowing that customers continue to come back to the dealership because he sees the proof in a simple business philosophy, "When you have a reputation for treating people right, you will see a lot of repeat business.".
JJ especially enjoys dealing with military service-members and counts himself as a professional in dealing with all loan options available to the military. He will use every resource he has to enhance the purchase experience to all military members, and their families.
When JJ isn't getting customers financed in their new or pre-owned car he enjoys hunting and fishing with his family. He has 5 children; Eric, James, Karina, Conner, and Jadin and is happily married to his wonderful wife Sarah.
Todd has been at the MJ Sullivan Automotive Corner for 27 years, starting as a gas station attendant in 1989 at Sully's Mobil. Chances are if you've purchased a new vehicle at MJ Sullivan, Todd is the man behind the curtains who got that vehicle from the manufacturer to the dealership. He ensures that the dealership always has a broad selection of models, colors, equipment options, and vehicle features.
Todd is a family man who adores his wife Dianne, and his three children Olivia, Eva, and Avery. Todd brings that same passion to work everyday and believes the MJ Sullivan Automotive Corner offers the best reputation because of the family tradition at the dealership. Todd knows what "MJ Sullivan" represents. When he makes calls to other dealerships to locate vehicles, people listen because the "MJ" brand carries a lot of weight.
Next time you're in the dealership, stop in and say hi. Todd gets his input from the customers as well as the sales staff, and if the dealership doesn't have it Todd knows exactly where to find it.
Cathy is a General Motors veteran, having worked with the company for 20 years before joining the team at MJ Sullivan Automotive Corner at the end of 2011.
The main attraction for Cathy to join the MJ Sullivan team was the dealership's excellent reputation. Cathy upholds that reputation at the dealership by dotting all the i's and crossing all the t's when preparing the financial paperwork in the finance and insurance department. Cathy's mission is to make every customer's finance and insurance experience as flawless as possible and to limit the number of surprises.
Wayne, who has over 30 years in the automotive industry, takes a multi- dimensional approach with each different customer. "Each approach is different because each customer is an individual and each has his or her own comfort level," he says. "Some are looking for you to take a step back and listen while others are looking for you to provide information. The key is to always take care of the customer."
Tom Connors has been with the MJ Sullivan Automotive Corner for the last 11 years,
Mike has spent over 20 years in the automotive industry having grown-up in a family owned automotive business. Mike has done it all in the industry from sweeping the floors, and taking out the garbage, to being a wrecker driver, mechanic, service writer, and even the vice president of his family-owned business. Mike has been at the MJ Sullivan Automotive Corner for the past year.
Working at MJ Sullivan has allowed Mike to live out his passion: selling cars. At MJ Sullivan he enjoys making sure his clients get all of the information they deserve, and getting them into the perfect car for their lifestyle. Mike believes that "MJ Sullivan" is a brand all on its' own. A brand that comes from a family-owned background, offering multiple manufacturers, perfected with highly trained sales professionals who live and serve in the community around the dealership.
During Mike's free-time he is a rock guitarist and a music producer. He enjoys spending time outdoors, and on the water with his family. He also enjoys visiting the many excellent local restaurants in the area with his wife Olivia, and spending time with his two-year old son Ozzy.
Israel, or "Izzy" has been in the automotive industry for 18 years, and believes MJ Sullivan is the most established dealership that he has worked for. He will be the first to tell you that MJ Sullivan offers the best in customer service, and the most friendly car-buying experience.
Izzy enjoys spending time with his grandson and his lovely wife Dana. He has two children Mikayla, and Justin, and enjoys his free-time playing golf.
The man with the most style, and the biggest smile at the dealership is Ashley. He has been in automotive sales for 10 years, and has been with the MJ Sullivan Automotive Corner for the last 5 years.
Ashley believes MJ Sullivan is great in 3 ways... people, place, and product. He believes that the MJ Sullivan Automotive Corner has the best staff, the best customers, the best facility and departments, and the best selection... leading to the best reputation that any dealership has.
In his limited time away from the dealership Ashley enjoys being a father of three.
James has over 15 years in the automotive industry. His experience and expertise in the sales environment allows customers to feel relaxed, and know they are getting the very best in their car buying experience. James has a knack for exceeding customer expectations, and the dealership recognizes his efforts as MJ Sullivan has been ranked #1 in customer satisfaction on multiple occasions.
Nick has been in the automotive industry for 20 years, and is a new sales consultant at MJ Sullivan having worked at the dealership for the last 2 months.
Nick came to MJ Sullivan because they are one of the most respected dealerships in the automotive marketplace, and have a reputation for providing a customer-oriented sales experience.
In his spare time Nick enjoys playing hockey.
Nicholas, or Nick has 8 years in the automotive industry, and has spent the last 5 at the MJ Sullivan Automotive Corner.
Nick believes in the long history that MJ Sullivan has, and how the dealership has spent its lifetime putting customers first, and instilling a family atmosphere. Nothing is more important to Nick than family, and he is an avid sports fan. He enjoys a good movie, and great food with his friends, and relatives.
A 10-year veteran of the automotive industry, DiAngelo joined MJ Sullivan three years ago because of the dealerships's ability to excel at customer service, and the attention-to-detail the dealership shows in all facets of the customer experience.
Jen has been with the MJ Sullivan Automotive Corner for the last 4 years.
Jim Sisco has been with MJ Sullivan for 25 years, and has been in the automotive industry for the last 33 years.
Jim enjoys working at MJ Sullivan because the dealership adapts to each customer's needs, and is always able to match each customer with the perfect vehicle for their lifestyle. Jim says the MJ Sullivan's greatest asset is the service department, where the overall experience of the service staff is unmatched across the industry.
Jim enjoys playing golf when not at the dealership, and spending time with his wife Tammy. Jim has three children, Tracy, Tiffany, and Samantha, and four step-children. He is also a grandfather to two grandchildren.
Jed is a brand new face in the automotive industry, and one of the newest staff members at the MJ Sullivan Automotive Corner.
Jed joined the MJ Sullivan team because he believes that they carry the highest quality cars at the best prices.
In his spare time, Jed enjoys being involved in the local music scene, and he is an avid motorcyclist.
If you call MJ Sullivan at any given moment Erin is the likely voice you'll hear on the other end, and if you come through the main doors of the MJ Sullivan Automotive Corner she's likely the first person that will greet you.
Erin has been with the dealership for 7 years, and she is the face of what MJ Sullivan represents, because she is often the initial contact point for many customers. Erin believes that MJ Sullivan offers world-class loyalty to all of its customers whether you're buying at the dealership for the first time, or you've purchased multiple vehicles. She believes this occurs because the dealership has the most reliable sales team in the industry.
In her spare time she enjoys spending time with her family, and is happily married.
Hughie has been part of the MJ Sullivan automotive family since 1972, tracing his relationship back to Sully's Mobil. "People like to go places where they are comfortable, and when they come here they see a lot of familiar faces," he says. "And when they come back here, we want to give them a positive experience." Hughie adds that while the dealership has grown over the years, one element has never changed. Referring to his years at Sully's Auto Sales, he says: "MJ's policy always was if you provide someone with a good used car, they are going to come back."
Bob, who has been in the business since 1976, came to the MJ Sullivan
dealership in April 1983.
Bob is the man who "keeps the trains running on time" in the service department, Bob enjoys being a part of his department's stable atmosphere. "When you're treated well, you tend to stay in one place, and many of our technicians have been here for 20 years or more," he says. "We know our customers; we know their cars, and customers like to see familiar faces working with them and working on their cars." Bob also believes that the success of the dealership comes with the total experience of each staff member. Most employees of the dealership have been around for decades and that is a rarity in the automotive industry. At MJ Sullivan you get unmatched experience, and reliability.
Bob enjoys cycling, skiing and traveling with his wife Joanne and his two sons Joel, and Jeff.
Steve, who has been at MJ Sullivan for 11 years, has over 20 years in the
industry. Steve serves as a liaison between the customer and technician,
Steve keeps the information flowing back and forth. He forwards details
and customer concerns to the technician, provides estimates, then makes
sure the customer is constantly updated on the progress of the work.
A retired Army veteran having spent 20 years in active service, Steve is familiar with how Government Service Administration codes apply to Coast Guard, Navy and Amtrak service vehicles.
Bena has been with MJ Sullivan for 6 years and has over 20 years of
experience in the business, working with a variety of dealerships
throughout that time.
Bena says that "From what I learned about different places over those years, this was the place I would go to buy a car for myself," she says. And it's that same spotless reputation and dedication to customer service that make it easy for her to write service orders and serve as liaison between technicians and customers.
Bena enjoys traveling with her husband Robert and her two children Haley, and Alex, and spending time with family friends.
Mike has been at the MJ Sullivan Automotive Corner for the last 2 years. He joined the MJ Sullivan team because of their unwavering commitment to customer service, and their friendly, family atmosphere that is a staple of the dealership's heritage.
Andy has been with the MJ Sullivan Automotive Corner for the last 23 years, and has 57 years in the automotive industry.
Ken has been in the automotive industry for over 45 years and has enjoyed the last 33 years at the MJ Sullivan Automotive Corner.
Ken believes one of the best reasons for customer satisfaction at MJ Sullivan is the quality of the parts put into cars. "We deal with factory OEM (Original Equipment Manufacturer) parts for all General Motors and Hyundai products," he says. "These are the correct parts for the vehicle and all come with a factory guarantee. People can have the confidence that when they purchase a part here, they are getting their money's worth."
Ken's top priority is customer satisfaction whether the customer is a direct consumer, or another dealership needing parts.
Sean, who has been at MJ Sullivan for the past 32 years, explains why he has spent so many years at the dealership: "Some things are simple; this is a very nice place to work." He adds that the stable workforce in the service department means that employees pretty much know everybody who comes in for service. "Everybody takes a sense of pride in what they do," he says. He adds that the dealership keeps an extensive inventory, but if someone needs something that's not on the shelf, he has the experience and contacts to find it.
Jim Geary has been with MJ Sullivan Automotive Corner for 32 years. Jim says "Having been here for as long as I have, as well as the length of time other employees have been here, says it all" about the dealership.
Jack is an industry veteran of 40 years, and has been with MJ Sullivan for the last 9.
Jonathan is the single-hardest working person at the MJ Sullivan Automotive Corner. He has been at the dealership for the last 17 years, and is responsible for the appearance of every vehicle in the inventory, as well as the positioning of every car on the dealership lot. Jonathan insures that every aspect of his responsibilities are nothing short of perfect.